FREE SHIPPING ON APPAREL ORDERS $200+ | FREE SHIPPING ON DTF TRANSFERS AND GANG SHEET ORDERS $60+
Shipping Policy
We aim to provide a seamless shopping experience, including transparent information about our shipping policies. Please review the details below:
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1. Shipping Methods: We offer PUROLATOR, UPS, CANADA POST and FEDEX as shipping methods.
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2. Shipping Rates: Shipping rates are calculated based on the weight of the package, the selected shipping method, and the destination. You can view real time shipping cost at checkout before completing your purchase.
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3. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order's progress using the provided tracking number.
Check your junk/spam folder if you don't see it.
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4. Delays and Exceptions: While are shipping provider strives to meet delivery times, unforeseen circumstances such as weather conditions and other unforeseen delays. We appreciate your understanding in such situations.
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5. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. Heated Designs is not responsible for packages delivered to incorrect addresses provided by the customer.
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6. Lost or Stolen Packages: Heated Designs is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure a secure delivery location or contact the carrier for assistance.
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7. Contact Us: If you have any questions or concerns about your order or our shipping policy, please contact us at sales@heateddesigns.ca.
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We appreciate your trust in Heated Designs. Our commitment is to provide you with a positive and reliable shipping experience.